Privacy Policy

1. Introduction

Welcome to YourCompany Pvt Ltd ("we," "our," or "us"). This Privacy Policy describes our policies and procedures regarding the collection, use, and disclosure of your information when you use our real estate and home loan assistance services in India.

We provide property search, loan comparison, documentation assistance, and financial advisory services through our digital platform. By accessing or using our services, you agree to the collection and use of information in accordance with this Privacy Policy.

This Privacy Policy complies with Indian regulations including the Information Technology Act, 2000, and related rules, and is designed to ensure transparency about our data practices.

2. Information We Collect

Personal Information

We collect personal information that you voluntarily provide when you:

• Create an account on our platform
• Submit loan applications or property inquiries
• Contact our customer support team
• Subscribe to our newsletters or alerts
• Participate in surveys or promotional activities

This may include your name, email address, phone number, PAN card details, Aadhaar number, address, income information, employment details, and property preferences.

Financial Information

• Income details and salary slips
• Bank statements and credit history
• Tax returns and financial documents
• Loan requirements and eligibility criteria

Automatically Collected Information

When you visit our platform, we automatically collect certain information including your IP address, browser type, device information, operating system, and browsing patterns through cookies and similar technologies.

3. How We Use Your Information

We use the collected information for various purposes:

• Service Delivery: To provide and maintain our real estate and loan assistance services, process applications, and connect you with relevant partners
• Personalization: To customize property recommendations and loan options based on your preferences and financial profile
• Communication: To send important updates, service notifications, and respond to your inquiries
• Compliance: To verify identity and comply with KYC (Know Your Customer) regulations and other legal requirements in India
• Improvement: To analyze usage patterns and improve our platform, services, and user experience
• Marketing: To send relevant property alerts, loan offers, and promotional communications (with your consent)
• Security: To detect, prevent, and address technical issues, fraud, or unauthorized activities

4. Data Sharing & Disclosure

We may share your information in the following circumstances:

With Service Partners

We share information with banks, financial institutions, real estate developers, and property agents to facilitate loan processing and property transactions, only with your explicit consent.

For Legal Compliance

We may disclose your information if required by law, court order, or governmental regulations in India, including to comply with the Information Technology Act, 2000.

With Your Consent

We share information with third parties when you explicitly authorize us to do so.

Business Transfers

In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business, your information may be transferred to the acquiring entity.

5. Cookies & Tracking

We use cookies and similar tracking technologies to enhance your browsing experience:

• Essential Cookies: Required for the basic functionality of our platform
• Analytics Cookies: Help us understand how users interact with our platform
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used to deliver relevant advertisements

You can control cookie settings through your browser. However, disabling essential cookies may affect the functionality of our services.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• SSL encryption for data transmission
• Secure servers and data centers with access controls
• Regular security audits and vulnerability assessments
• Employee training on data protection principles
• Regular backups and disaster recovery procedures

While we strive to use commercially acceptable means to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure.

7. User Rights

Under Indian laws and regulations, you have the following rights regarding your personal information:

• Right to Access: You can request copies of your personal data that we hold
• Right to Correction: You can request correction of inaccurate or incomplete information
• Right to Withdraw Consent: You can withdraw your consent for data processing at any time
• Right to Deletion: You can request deletion of your personal data, subject to legal obligations
• Right to Object: You can object to the processing of your personal data for marketing purposes
• Right to Data Portability: You can request transfer of your data to another organization

To exercise these rights, please contact us using the information provided in the Contact section.

8. Third-Party Links

Our platform may contain links to third-party websites, including banks, financial institutions, real estate portals, and government websites. These third-party sites have separate and independent privacy policies.

We have no responsibility or liability for the content and activities of these linked sites. We encourage you to review the privacy policy of any website you visit.

9. Policy Updates

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Contact Information